Care plans
Your website, looked after. So you can get on with the business.
A website is not finished at launch. Software needs updating, things break, and you will want changes. Every site we build runs on a care plan that covers all of it for a flat monthly fee, and you can bring a site we did not build.
Essentials
Small sites that need to stay secure, backed up and online.
$89/ month
- Managed hosting and SSL
- Backups in place and checked
- Standard platform and hosting updates
- Unlimited website form submissions
- Uptime and availability monitoring
- Monthly health check
- Email support
Included with every website we build. It covers the hosting and upkeep that keep the site live.
Growth
Businesses that make small changes regularly and want someone on hand to do them.
$189/ month
- Everything in Essentials
- 30 minutes of content change requests
- Performance monitoring and website analytics
- Form and other website integration checks
- Basic technical SEO checks and upkeep
- Broken links and errors found before your customers do
Performance
Established businesses that need more attention and a site kept fresh.
$389/ month
- Everything in Growth
- 1 hour of content change requests
- One proactive page or social post per month
- Proactive SEO, beyond the technical basics
- Monthly rankings check, including AI search
- Monthly report, in plain English
- First in the queue for larger work
All prices in AUD. Month to month, no fixed term. For websites we host, the plan includes the hosting; Shopify stores are hosted by Shopify, so their plan covers the upkeep around the store. Included time is for the current month and does not roll over. Larger jobs are quoted separately, at a discounted rate for care plan clients.
01What is covered
The boring stuff that matters, handled
Security and backups
Backups confirmed each month so a restore is there when you need it, SSL kept current, and platform updates applied and checked.
Speed and uptime
Monitoring that alerts us before you notice, and regular performance checks so the site stays fast.
Changes and content
Included time on Growth and Performance for text, images, new pages, products, forms and small design tweaks, plus a page or social post each month on Performance.
Search and analytics
Analytics from Growth up. On Performance, proactive SEO, a monthly rankings check and a plain-English report, so you know the site is doing its job, not just existing.
02Questions
Care plan questions
Not sure which plan fits? Tell us about your site and we will recommend one.
01Do I have to be on a care plan?
Yes. Every site we build comes with a care plan, starting at Essentials. For websites it covers the hosting, SSL, backups and updates the site runs on. For Shopify stores, where Shopify provides the hosting, it covers theme updates, app checks, backups and monitoring. It is how the site stays fast and secure after launch instead of slowly falling behind.
02Can I join a care plan for a site you did not build?
Usually, after a short review of the site to make sure it is in a state we can support. There may be a one-off tidy-up fee if it needs work first.
03What counts as a change under the included time?
Text and image updates, new pages based on existing layouts, adding products, tweaking forms, small design adjustments. Larger features are quoted separately, and unused time does not roll over.
04Can I cancel a care plan?
Yes, plans are month to month. For a website we host, the plan is what keeps it online, so when it ends you choose a handover or for the site to go offline. Your domain, content and data are always yours. Our Terms of Service have the details.
Not sure which plan you need?
Send us the site address. We will take a look and recommend the plan that fits, or tell you if you do not need one yet.